Refund policy

At Shopping Buddie, customer satisfaction is our top priority. We believe in providing a fair, transparent, and hassle-free return and refund experience so our customers can shop with confidence.

All products sold on Shopping Buddie are covered under a 7-day return policy. Customers can request a return within 7 days of receiving the product, provided the item is unused, in its original condition, and returned with all original packaging, accessories, and labels intact. Products that show signs of usage, damage, or tampering may not be eligible for return approval.

We offer free returns, which means customers are not required to pay any return shipping charges. Once a return request is approved, our team will guide the customer through the return process to ensure it is smooth and convenient.

After the returned product is received and inspected, customers will be notified about the status of their refund. If approved, the refund will be processed to the original method of payment within a reasonable timeframe, depending on the bank or payment provider’s processing cycle.

If a customer receives a product that is damaged, defective, or incorrect, they are requested to contact us within 7 Days of delivery along with clear photos or videos of the issue. Our support team will review the case and provide a suitable resolution, which may include a replacement or a full refund.

For any questions related to returns or refunds, customers can contact us at shoppingbuddie.in@gmail.com or call +91 7862066313 during our working hours (Monday to Saturday, 10:00 AM to 6:00 PM IST). Please include your order number when reaching out to help us assist you more efficiently.